Questions?

Frequently Asked Questions

General

WE ARE AN ARTISAN FOOD BUSINESS - IS THERE AN OPPORTUNITY TO INCLUDE OUR PRODUCT IN THE CHEESE BOXES?

Can I purchase a box as a gift for someone?

Shipping

Where do you deliver?

How much does shipping cost?

When do you deliver?

Billing and payments

WHAT IS YOUR REFUND POLICY?

Are my details safe?

Monthly Cheese Boxes and Monthly Subscriptions

Which cheeses are in the box every month?

How do I set up my account?

WHEN DO YOU DELIVER AND WHEN DO I HAVE TO PLACE AN ORDER BY?

HOW DO I UPDATE MY SUBSCRIPTION DETAILS?

How do I cancel my subscription?

MONTHLY SUBSCRIPTIONS: WHEN DO YOU BILL MY CARD AND WHEN CAN I CAN CANCEL?

Can I skip a month?